Terms of Supply

How we deliver the service we do, at Inside Out

  1. If you can tell us on payment day, using the class calendars, which sessions you are unable to attend (eg. Holidays, work or other commitments etc) you will not be charged for these.
  2. If we do not hear from you by the end of Week 1’s class of a new term, we will assume you no longer wish to continue with the class and your place may be offered to someone else.
  3. To help us keep our prices down, unfortunately we cannot offer refunds or transfer missed classes onto the next term, but we are more than happy for you to make up your time in any of our other classes.
  4. We accept cash or cheques made payable to Inside Out.
  5. All our classes are planned to suit the people in the room – please let us know your health and well-being goals, so that we can plan to help you!
  6. To help us maintain our high standards, ensure that you get the most from the class and give you the best value for money, we do not offer any pay-as-you-go options or part course payments. Everyone has the opportunity, though, to try out a class before committing to a course, just paying for that one session. We will make exceptions for shift workers or in cases of chronic illness where regular attendance may prove difficult, but some commitment will be requested.
  7. We reserve the right to refuse admission to our classes.
  8. We reserve the right to alter our tariff or amend / modify / discontinue classes without prior notice to ensure that maximum standards of service and quality are met.
  9. In the unlikely event of us having to cancel a class, we will make every effort to notify you using the contact details you have given us – remember to let us know if these change! Refunds or replacement classes will be offered.
  10. Please note, in the case of our dedicated themed courses, such as the Pre Natal courses, we are sorry that we are unable to refund missed sessions or transfer missed sessions onto the next course. You can though, make up any time missed in one of our general weekly classes.